Some dashboards unavailable

Incident Report for Kayrros

Resolved

This incident is now resolved.

Posted Aug 31, 2024 - 15:50 CEST

Identified

We have identified an issue preventing dashboards to load with a license error message despite the status of your product license. We have identified the cause and we are working with our partner to resolve this issue.

Products affected are:
∙ LNG monitoring - Website dashboards
∙ LNG enhanced monitoring - Website dashboards
∙ Forest Carbon Monitor(FCM) - Website dashboards

Posted Aug 31, 2024 - 13:17 CEST

This incident affected: LNG monitoring (Website dashboards), LNG enhanced monitoring (Website dashboards), and Forest Carbon Monitor(FCM) (Website dashboards).