Data API access is unstable

Incident Report for Kayrros

Resolved

A hot fix has been deployed in production

Posted May 21, 2021 - 15:56 CEST

Update

We are continuing to work on a fix for this issue.

Posted May 21, 2021 - 15:20 CEST

Update

We are continuing to work on a fix for this issue.

Posted May 21, 2021 - 15:19 CEST

Identified

Since 7:30 UTC, the data API could have returns 5XX error due to instability of a back-end component. The issue has been identified, we are implementing the necessary remedies to have it fixed. We also prioritized our serving layer to mitigate the impact on our users.

Posted May 21, 2021 - 15:16 CEST