Network Outage

Incident Report for Kayrros

Resolved

This incident has been resolved.

Posted Aug 07, 2020 - 13:05 UTC

Update

We are continuing to monitor for any further issues.

Posted Aug 07, 2020 - 12:49 UTC

Monitoring

Services are slowly coming back up, we are monitoring the situation

Posted Aug 07, 2020 - 11:28 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Aug 07, 2020 - 11:06 UTC

Update

Our hosting provider has engineers on-site investigating a possible hardware issue.

Posted Aug 07, 2020 - 10:25 UTC

Investigating

Our hosting provider currently has a major network outage. They are still investigating the issue.

Posted Aug 07, 2020 - 09:30 UTC

This incident affected: Platform, Portal and API (Data API, Auth API, Website API).